NO SHOW/LATE CANCEL POLICY
For every class (with the exception of the 6am classes*), if you do not take yourself out at least ONE HOUR before class starts and do not show up, you will lose a class if you have a single, 10, 20 or 30 class package or we will take one (1) day from your expiration date if you have an unlimited package.
* For the 6am classes, you must take yourself out by 10PM THE NIGHT BEFORE!
Friendly tip - do not wait until the very last minute - the system is automated so even if your 2 seconds past it will mark you as a late cancel!
If you have a monthly or yearly membership, you may freeze your account. There is a $20 charge per freeze - 10 day minimum. One freeze per month may be taken. Please email prior to your desired date.